Who Are My Providers?

Member Services and Claims Processing

HealthSCOPE provides claims processing for all member health services including medical, dental, and vision. In the HealthSCOPE member services portal, you can:

  • Check your claims status
  • Review your benefits
  • Order an ID card
  • Get free health information

Member Services: 1-888-276-4732

Preferred Provider Network—Medical And Dental

The AETNA Signature Administrators® Preferred Provider Organization (PPO) network allows you to access the care you need whether at home or when traveling in the United States. When you receive services from a provider participating in the Aetna Signature Administrators® Preferred Provider Organization network, your services will be processed as in-network and apply to your in-network deductible and out-of-pocket maximum responsibility. You are responsible for copays at the time of service. Typically, you will pay your deductible and/or coinsurance portion after the plan has paid its portion.

Pharmacy Services

Express Scripts is your prescription benefit plan provider. Order your prescriptions online, find a local pharmacy, see the status of your order, search medication information and more.

Member Services: 800-841-5396

Care Coordination and Health Coaching

Adventist Health provides personalized health coaching and care coordination to help you navigate the complexity of getting healthy and staying healthy. Adventist Health member services will help you with prior authorizations for out-of-network requests, and pre-certifications for medically necessary procedures and services.

Member Services: 888-276-4732
P.O. Box 92010
Portland, OR 97292

Ascend to Wholeness Healthcare Plans are the employer-provided health care plans for employees of the Seventh-day Adventist® church based in the United States. Adventist Risk Management,® Inc. is the healthcare plan administrator for the Ascend to Wholeness Healthcare Plans. We encourage you and your family to take an active role in your wellbeing. As a healthier team, we all benefit from overall lower health costs and increased energy at work and at home. We are best able to fulfill our mission when we start with ourselves

© 2018 Adventist Risk Management,® Inc.

2019 Open Enrollment

Looking for Open Enrollment information? Find everything you need to know right here!