Travel Assistance

  • This service is provided at no charge to employees, spouses, or dependents covered by Group Basic Life Insurance.
     
  • When traveling more than 100 miles, VOYA Travel Assistance offers you and your dependents four types of services:
     
    • Pre-Trip Information
    • Emergency Personal Services
    • Medical Assistance Services
    • Emergency Transportation Services
     
    The Premium Travel Risk Intelligence Portal features information and tools to support travelers before and during their trips abroad. The site contains real-time destination-based health, security and travel-related information including: 
     
    • Country and city risk ratings and profiles
    • Health, medical, safety, and security reports per locale
    • Mitigation tips and consulate contacts
    • Information on business conduct, transportation, holidays, currency exchange rates, etc.
    • News and real-time security alerts
    • General travel tips
     
    A variety of tools have also been integrated within the portal to minimize inconvenience during trips and support travelers in an emergency. These include:
     
    • Drug translator that can be used to find the foreign equivalent of a U.S. drug
    • Medical terms translator to facilitate communicating with medical personnel in foreign locations
    • Medical provider search to look up hospitals and doctors in a given locale
    • International calling code search to obtain the code to dial from one country to another
    • Call Me Back feature so that travelers can contact the Europ Assistance USA (EA USA) assistance center and receive a call back within a defined time, particularly useful if you have difficulty calling EA collect or making international calls
    • Emergency number look up for finding the foreign equivalent of 911
    • An Emergency Profile that provides you with a convenient, online, secure repository to store and access your essential health, contact and travel information along with important documents and images
    • Push Alerts that allow travelers to opt in to receive the latest risk alerts and advisories on their countries of interest by subscribing to receive Country, Regional, or Live Trip Alerts via email

    Enter Online Portal

    Online Portal

    Group ID: N1VOY

    Activation Code: 140623

  • This benefit is free for employees who are covered by Group Basic Life Insurance provided by your employer.
     
  • Register with Europ Assistance to learn more.

    Europ Assistance

    Group ID:N1VOY

    Activation code:140623

    Enter Online Portal

    Online Portal

    Group ID: N1VOY

    Activation Code: 140623
     

The benefits described on this website are the employer-provided and voluntary benefits available for employees of the Seventh-day Adventist® church based in the United States. Adventist Risk Management,® Inc. works with Adventist Church employers to provide these benefits for their employees. Information available on this website may include region-specific information. Please refer to your employer for complete details of which benefits are customized for you

© 2018 Adventist Risk Management,® Inc.

2019 Open Enrollment

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